Utah Film Center Screening Policies

Online Free Screenings

  1. Tickets are required for online screenings and are available on a first-come, first-served basis.
    1. The number of tickets available per film may vary.
    2. Films may have restricted access based on geographic location. We will do our best to list these restrictions on our website and streaming platform, but do not make any guarantees that you will be able to access screenings even if you are within the predefined geographic location(s).
    3. If you requested a ticket to a screening and cannot attend we ask that you email us at info@utahfilmcenter.org with your name and order number that you are unable to attend.  This will allow us to add your ticket back to the public allotment.
  2. Most of our online free screenings are streamed through on our streaming platform powered by Eventive.  
    1. Click here to read about device compatibility and system requirements – link.
    2. Prior to getting a ticket we encourage users to make sure that their streaming device’s browser is up to date and can play this test video – link.
    3. Please read their privacy policy.
  3. Some screenings and most post-film Q&As feature a live chat. We welcome healthy discussion, but will not tolerate the following: spamming, personal attacks, swearing, obscenity, pornography or hate speech.
  4. All photography, videography, and audio recordings are strictly prohibited during the film. 
  5. We reserve the right to limit or block users from using our streaming services.

In-Person Free Screenings

  1. Due to varying venue sizes and popularity for different screenings, our seating policy for members and patrons is first come, first seated. 
    • At 7pm screenings Utah Film Center supporters have access to priority seating from 6:20pm-6:40pm before the venue opens to all patrons at 6:40pm. To become a Utah Film Center supporter, for as little as $60 a year ($5/month), visit our supporter page HERE. Each Utah Film Center supporter is permitted to bring one guest, as a benefit. 
    • Patrons who are in need of accessible seating (ADA) may also enter during the priority seating window.
  2. In the event of a screening reaching capacity
    • All guests must be in their seats 5 minutes prior to the film start time. 
    • Any patrons saving seats past this time will be asked to relinquish their seats to accommodate guests already present and ready to be seated.
    • Should anyone need to exit the auditorium, without relinquishing their seat, a Utah Film Center staff member will stamp your hand for re-entry. 
  3. Standing or sitting on the floor, or in the aisles, is not permitted at any venues due to fire code restrictions. Additional seating cannot be added. Once every existing seat is filled, the screening has reached capacity and the doors will be closed.
  4. If you arrive after the film has begun, a Utah Film Center staff member can assist in identifying empty seats. 
  5. All photography, videography, and audio recordings are strictly prohibited during the film. 
  6. We reserve the right to deny entry and the right to ask attendees to leave if being disruptive.

Thank you for your understanding and patience as we implement these policies. We constantly seek to make your movie going experience an amazing one! And as always, we appreciate your support of our mission to inspire and engage diverse audiences to initiate conversation and community building through curated film exhibition, educational programs, and artist support!

These screening policies pertain to our free year-round programming, and may not pertain to our annual Damn These Heels Queer Film Festival and Tumbleweeds Film Festival For Kids.